Buttercups Cards accepts both Paypal and Major Debit and Credit Cards which can be paid through online shops such as Etsy or via BACs transfer.
Cash on collection is also accepted if local to us.
Unless you are paying in full, orders will require a 25% NON REFUNDABLE booking fee and the remaining balance is to be paid 2 weeks prior to your production slot.
Rush orders are to be paid in full before production starts.
A proof of your text layout will be sent to you for approval once full payment is made.
Please double check to make sure all spellings and details are correct before we print.
Changes made after the check will be charged a wastage cost.
*PLEASE MAKE SURE YOUR HOME DELIVERY ADDRESS IS CORRECT*
All UK orders are sent via Royal Mail which generally takes 2-3 working days from
the completion of order NOT purchase date.
All Overseas orders will be sent using an express courier such as DPD or UPS.
Local pick up from South Kirkby, Pontefract is equally welcome.
Actual shipping costs vary depending on the exact destination and with the shape, size, and qty of our products. Therefore, we reserve the right to contact you within 2-3 business days to explain any change in shipping.
Please note- busy times such as Christmas may take a little longer to get to you!
**** If you have any concerns about the postage cost for your area, please contact us.****
We want you to be happy with your purchase so if you have any problems please do not hesitate to get in touch with us.
Damaged items will be replaced free of charge WITHIN 24 HOURS of receiving but the buyer must pay for postage costs to return the damaged items back to us.
Replacement items will be made once the damaged goods have been received.
We also ask for photographic evidence of both the postage box/envelope and the damaged goods.
The 25% booking fee is non refundable, unless the order has began production all other monies will be refunded.
ADDITIONAL POLICIES AND FAQ’s
Please note that as all items are handmade and handcrafted there may be slight differences in our stationery.
Colours may also vary between screens.
Please do not keep your invitations and stationery in cold/damp/overly hot rooms as it can cause materials to warp and/or unstick.
All designs are the copyright and property of Buttercups Cards. Neither you, nor a third party, may copy any part of the design or reproduce it in any way.
We reserve the right to use any stationery we create for you to promote our products and services.